Operational Resilience: Beyond the Checklists
First published:
ISBN: 9781782724568
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Foreword by Raj Sardana
Raj Sardana
Foreword by Raj Sardana
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
As modern organisations navigate a myriad of disruptions – from a global pandemic to geopolitical upheaval – their ability to adapt determines not only their own survival but the continued success and growth of a deeply interconnected global marketplace. This book, meticulously crafted by industry veteran Nita Kohli, is a practical guide for those seeking to navigate the complexities of today’s ever-changing business environment.
Enriched by Kohli’s diverse professional experiences across various industries and geographies, readers will encounter a comprehensive perspective that is critical in today’s business landscape, where disruptions in one sector can reverberate across continents. Pushing beyond traditional business continuity, which often focuses on internal recoverability, the book instead emphasises end-to-end sustainability that considers external clients, customers and markets. This holistic approach is critical for fostering an organisational culture that values resilience as a strategic advantage, and as an entrepreneur I find immense personal value in Kohli’s viewpoint: continually navigating uncharted waters requires not only quick thinking but also long-term
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