Crisis responses need to be more mobile, say practitioners
To be effective, emergency communication plans need to consider the real-time response
From an operations and business resiliency perspective, the real-time emergency response of managers to a crisis should incorporate mobile and social media, London's annual Business Continuity Institute (BCI) conference heard on November 5 and 6.
"Business continuity managers are now understanding that mobile applications and internet-enabled devices are no longer the threat but actually the opportunity. Mobile allows us to reach our employees, stakeholders and decision-makers in a way that best
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