Integrated investor services boost CQS client experience
Leila Kotlar-Bouget, global head of client service at CQS, talks about how the integration of the team into the whole of the hedge fund company provides better experience for investors
Customers at Claridge's take it for granted that service will be superb and the experience from the end-user's point of view will be to a consistent and high standard. In the hedge fund world, it falls to the investor relations team in the main to provide that experience before, during and after a decision to allocate capital is made by investors.
Every management company has a different way of organising its investor relations. At CQS, the $12.1 billion hedge fund founded by Michael Hintze
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