Operational risk management: best practices workshop
View AgendaKey reasons to attend
- Optimise operational risk practices
- Address emerging risks such as cyber and geopolitical risk
- Learn about business continuity management
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About the course
Join this in-person learning event to enhance your knowledge and study the latest leading practices regarding op risk management.
Gain valuable insights into the key areas of op risk management within the financial industry. In this training course, participants will explore the best practices to measure and manage op risk through scenario analysis, develop appropriate metrics of risk drivers and learn how to create a robust appetite statement.
Participants will engage in interactive case studies, exercises and discussions alongside their peers and the expert tutor, while developing their understanding of how to integrate resilience, regulatory features and the emerging challenges of op risk management.
Pricing options*:
- Early-bird rate: save up to $800 per person by booking in advance
- 3-for-2 rate: save over $3,000 by booking a group of three attendees
- Subscriber reward: save 30% off the standard rate if you are a Risk.net subscriber
- Season tickets: save up to 60% - request price breakdown
*T&Cs apply
Learning objectives
- Assess the relationship between the organisation’s risk appetite and risk culture
- Utilise key risk indicators to measure op risk
- Evaluate the implications of determining impact tolerance levels
- Integrate environmental, social and governance approaches to risk management practices
- Respond to crises by applying resilience frameworks
- Examine compliance capabilities to increase efficiency
Who should attend
Relevant departments may include but are not limited to:
- Risk management
- Enterprise risk management
- Third-party risk management
- Operational risk
- Resiliency
- Business continuity
- Internal audit
- Procurement
- Compliance
Agenda
November 27, 2024
In-person. Location: Kuala Lumpur
Venue: KLCC Academy, D-3-8, Block D, 3rd Floor, Megan Avenue 1, Jalan Mayang Sari, 50450 Kuala Lumpur
Sessions:
- Introduction to operational risk management
- Risk appetite and risk tolerance
- Measurement and analysis of op risk
- Being resilient against operational disruptions
- Integrating ESG into risk management practices
- Challenges and emerging themes in op risk
- Course exercise
Tutor:
- Susan Ang, Experienced financial services risk professional
View detailed agenda
Tutors
Susan Ang
Experienced financial services risk professional
With more than 20 years of experience in risk management and governance within the financial industry, Susan Ang is a hands-on practitioner skilled in both the first and second lines of defence. Her early roles as regional head of market risk, product control, and business compliance sharpened her risk management abilities and awareness. These foundational experiences propelled her into key leadership positions, such as head of operational risk management and business compliance, head of risk and prevention, head of business management and risk control, and head of client facing team business management and governance.
Susan’s deep business and risk knowledge allows her to seamlessly integrate theoretical concepts with business objectives, aligning them with team mindsets to mitigate risks effectively. She has driven a robust risk culture across all units, enhanced risk governance, and improved frameworks. Notably, she institutionalised the operational and compliance risk charter and facilitated audits leading to regulatory approval of the internal ratings-based approach (per MAS 637 Capital Adequacy requirements), freeing up substantial capital reserves for the organisation.
Her achievements also include supporting business expansion plans and successfully establishing a merchant bank and a new private banking unit in the region, both with sound risk management practices. As an innovator in the financial industry, Susan serves as an evaluator for the Monetary Authority of Singapore (MAS) Financial Sector Technology and Innovation (FSTI) Proof of Concept (POC) scheme, which co-funds early-stage development projects.
Passionate about sharing her expertise, Susan collaborated with NTUitive in the 2021 Innovation Challenge and mentored NTU students. She also serves on the Expert Panel for the Customer Service Officer and Manager of the Wealth Management Institute (WMI), advising on course content to enhance technical skills and competencies in private banking and wealth management in Singapore.
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